Shipping policy
We provide door-to-door delivery service!
Please note, our STANDARD delivery charges are based on the distance from our Penrose showroom to your area. Please see our rates below and select the one that applies to you when you check out.
- If you are ordering multiple items or have a complicated delivery (difficult access to the property, multiple flights of stairs etc.), please get in touch with us to negotiate delivery charges.
- If you have any questions, please get in touch with the store at 0800 770 660.
STANDARD RATES
Ground Floor delivery with 1 Man
Please contact the office on 0800 770 660 for upstairs and 2-man delivery options/quote:
Delivery radius starts from Penrose showroom:
| Zone - A | Delivery radius up to 10km | $60 |
| Zone - B |
Delivery radius from 10km up to 20km | $70 |
| Zone - C |
Delivery radius from 20km up to 30km | $80 |
|
Zone - D
|
Delivery radius from 30km up to 40km | $100 |
|
Zone - E
|
Delivery radius from 40km up to 50km | $130 |
Yes we ship outside Auckland - NATIONWIDE DELIVERY
Please contact us for a quote to ship to any location not listed on our website.
Terms & conditions:
Further shipping charges may apply. We use 3rd party delivery companies to ship the items; hence, an extra cost may be applied.
If you want delivery outside these areas, don't hesitate to get in touch with us for a quote.
All goods are dispatched after careful inspection. Should any item be delivered damaged, the issue can be raised with the shipping company alone, not with Elegant Furniture.
As we run low-cost operations, most of the time we send only the driver with the truck and he is the one who will unload goods for you. Please be prepared to help him unload and load at the delivery address.
Also, the delivery might sometimes be delayed due to unavoidable circumstances. In such cases, the driver will be in constant contact with you. The responsibility of Elegant Furniture regarding the products ceases the moment the purchased goods are successfully delivered to the delivery location. Any damage to the products post-delivery is not our responsibility.